db222's Privacy Policy

db222 is a trusted online betting and casino platform for users in Bangladesh. We believe that your personal privacy is a fundamental right, and it is our responsibility to respect that right. This Privacy Policy ("Policy") explains what information is collected when you use the db222 platform, how it is used, and how your information is kept secure.

This Policy applies to all services, websites, and applications of db222. By creating an account or using our services on the platform, you are considered to have accepted the terms of this Policy. If you do not agree with these terms, please refrain from using our platform.

db222 collects only the information that is genuinely necessary to provide our services. We do not collect unnecessary or excessive information.

2.1 Information You Provide Directly

• Name and date of birth (for age verification — only for users aged 21 or above)
• Email address and contact details
• Mobile number (for transactions via bKash, Nagad, Rocket, or Upay)
• Account login credentials (passwords are always stored in encrypted form)
• Identity document information (for identity verification purposes)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system information
• Your activity on the platform and session logs
• Deposit and withdrawal transaction history
• Gaming history and betting activity

2.3 Cookies and Similar Technologies

The db222 platform uses cookies and similar tracking technologies. These technologies help keep your login session active, remember your preferences, and improve the platform's performance. You can manage cookies from your browser settings if you wish, though some platform features may become limited as a result.

db222 uses the collected information only for the following legitimate purposes:

1. Account management: To create, verify, and keep your account secure.
2. Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
3. Customer support: To resolve your questions, complaints, or requests.
4. Security and fraud prevention: To prevent unauthorized account access and fraudulent activity.
5. Age verification: To ensure that only users aged 21 or above use the services.
6. Responsible gaming: To identify excessive or problematic gaming patterns and provide support to users.
7. Legal compliance: To comply with applicable laws and regulations.
8. Platform improvement: To analyze user experience and improve service quality.

db222 is committed to keeping your information confidential. However, limited sharing of information may be necessary in certain situations:

4.1 Payment Processors

To complete financial transactions, necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. This sharing is limited strictly to transaction processing.

4.2 Technology Service Providers

We rely on trusted technology partners to operate the platform. Strict data protection agreements are in place with these partners, and they may only use the information for specified purposes.

4.3 Legal Obligations

Required information may be disclosed in compliance with court orders or lawful requests from government or regulatory authorities. In such cases, we will make every reasonable effort to notify you in advance.

4.4 Business Transfers

In the event of a merger, acquisition, or transfer of db222's business or assets, your information may be transferred to the new entity. All terms of this Policy will continue to apply in such cases.

db222 uses industry-standard security technologies and practices to keep your information secure:

• SSL encryption: All data transmitted between the platform and your browser is encrypted using SSL (Secure Sockets Layer) technology.
• Password encryption: Your password is never stored directly — only an encrypted hash is stored.
• Access controls: Only authorized personnel can access your information when necessary.
• Security audits: Regular security testing and assessments are conducted to identify and address system vulnerabilities.
• Two-factor authentication: Two-factor authentication is available for additional account security.
• Data minimization: Only the information strictly necessary to provide services is collected.

However, no security measure is completely impenetrable. There are always some inherent risks in transmitting information over the internet. We continuously work to ensure the highest level of protection.

db222 retains your information only for as long as it is necessary or legally required:

• Active accounts: All information is retained while the account remains active.
• After account closure: Financial transaction records and identity document information may be retained for a set period based on legal requirements.
• Backup data: Information is securely stored in backup systems and is automatically deleted after a set timeframe.
• Dispute resolution: Relevant information may be retained for a longer period during any ongoing dispute or legal proceedings.

Once the retention period ends, your information is securely deleted or anonymized.

You have several important rights over your own information. db222 is committed to upholding these rights:

7.1 Right to Access

You may request to view the information db222 holds about you at any time. We will provide this information within a reasonable timeframe.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly by logging into your account.

7.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be deletable due to legal obligations.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. Some services may be temporarily unavailable as a result.

7.5 Opting Out of Marketing Communications

You may request to opt out of our promotional communications at any time. This can typically be done via the "Unsubscribe" link in emails or through customer support.

db222 is strictly for users aged 21 or above only. We do not knowingly collect information from minors. An age verification process is followed during registration on our platform.

If we become aware that information has been collected from a minor, the relevant account will be closed immediately and the collected information will be deleted. If a parent or legal guardian believes their child has created an account, they are requested to notify our customer support immediately.

db222 may use servers or services located outside Bangladesh. In such cases, your information may be transferred to and processed in another country. For any such transfers, we ensure that:

• The recipient country or organization maintains adequate data protection measures.
• All terms of this Policy continue to apply to the transferred information.
• Transfers are limited strictly to what is necessary to provide the service.

db222 may update this Privacy Policy from time to time due to business needs, legal changes, or service improvements. For any significant changes:

• The update date on this page will be changed.
• A notice will be posted on the platform for important changes.
• Registered users will be informed by email.

Continued use of the platform after any changes means you have accepted the updated Policy. We recommend reviewing this page regularly.

The db222 platform uses software from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers to deliver gaming services. These providers may have their own privacy policies, and information collected through their services is subject to their own policies.

db222 is not responsible for the information collection or usage practices of third-party services. We recommend that you also review the relevant privacy policies of those third parties.